Payment plan and Cancellation policy

Payment Plan

After confirming a reservation, you will receive an email including a link to your guest portal, where you can insert your card details securly to pay for the booking.

Once your payment details added, a 30% deposit is charged immediately. The remaining 70% are automatically charged 8 weeks before your check-in date.
The 30% deposit can be refunded only if the two following conditions are met:
– Your cancellation happens within 7 days from confirming your reservation.
– The check-in date is still more than 8 weeks away.

If you would prefer to use other payment methods, such as wire transfers, we will happily provide you with a solution. Any fees related to the alternative methods of payment (including but not limited to currency conversion fees, and wire transfer fees) will be charged to you.

For all cancellations of services provided by third-party tiers and organized by us (including but not limited to chef services, and taxi services), the service provider’s cancellation policy applies.

Cancellation Policy

We understand plans can change, and that your stay at Nid des Pecles may no longer be possible. In the case you need to cancel your reservation, our policy goes as follows.

For reservation on the following peak periods and weeks:
– From the 15th of December to the 31st of March
– The last week and weekend of June
– The last two weeks of August
The 30% deposit is non-refundable, unless the two conditions mentioned in the payment plan section are met.
When eight weeks (or less) away from the ckeck-in date, the second instalment (the remaining 70% of the total booking price) is refundable only if we find new guests to book the same dates you have cancelled.

During any other week of the year, the 30% deposit is refundable only if the two conditions mentioned in the payment plan section are met, or if we find new guests to book the same dates. The second instalment (the remaining 70% of the total booking price) can be refunded if the cancellation is requested while the check-in date is still more than four weeks away.

Exceptions can be made depending on the circumstances and reasons for cancellation.